Privacy Policy for www.xlife.co.nz

 

Effective Date: 19/07/2023

At XLife Ltd. (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information in compliance with the Privacy Act 2020 of New Zealand. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and interact with our website www.xlife.co.nz (“the Website”). By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use the Website.

 

1. Collection of Personal Information:

We may collect personal information from you when you voluntarily provide it to us, such as when you sign up for an account, subscribe to our newsletter, participate in surveys, or make a purchase. This information may include but is not limited to your name, email address, postal address, phone number, and payment details. We will only collect personal information that is necessary for the purposes stated in this policy or required by law.

 

2. Use of Personal Information:

We will only use your personal information for the following purposes:

a. To provide the products, services, and information you request.
b. To process transactions and deliver products or services to you.
c. To communicate with you regarding your inquiries, orders, or account.
d. To send you marketing communications, promotions, or newsletters, subject to your consent where required by law.
e. To conduct research and analysis to improve our products, services, and the Website’s performance.
f. To comply with legal obligations, resolve disputes, and enforce our agreements.

 

3. Sharing of Personal Information:

a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating the Website, processing payments, or delivering services to you. These service providers are obligated to keep your information confidential and use it only for the purposes we specify.

b. Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

 

4. Storage and Security of Personal Information:

We will take reasonable steps to ensure that your personal information is stored securely and protected from unauthorized access, use, disclosure, alteration, or destruction. We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

 

5. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect non-personal information automatically. Cookies are small data files that are stored on your device when you visit the Website. You can control the use of cookies through your browser settings; however, disabling cookies may limit your access to certain features of the Website.

 

6. Your Rights and Choices:

You have certain rights concerning your personal information under the Privacy Act 2020:

a. Access: You have the right to request access to the personal information we hold about you and request corrections if necessary.

b. Consent: We will obtain your consent before using your personal information for direct marketing purposes or disclosing it to third parties unless an exception applies under the law.

c. Opt-Out: You can unsubscribe from our marketing communications by following the instructions in the communication or contacting us directly.

d. Correction and Deletion: If you believe that the personal information we hold about you is inaccurate, incomplete, or no longer necessary, you can request its correction or deletion.

e. Complaints: If you have concerns about our handling of your personal information, please contact us, and we will investigate and respond to your complaint.

 

7. Children’s Privacy:

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered personal information from a child under 13, we will take steps to delete such information as soon as possible.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the last revision will be indicated at the top. We encourage you to review this Privacy Policy periodically.

 

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

XLife Ltd.
Address: 129 Bond Street, Dunedin / NZ
Email: info@xlife.co.nz

By using the Website, you consent to the terms of this Privacy Policy. Thank you for choosing XLife!